Malaysia. National Productivity Corporation. (1998). The Zairi benchmarking model. National Productivity Corporation.
Style de citation Chicago (17e éd.)Malaysia. National Productivity Corporation. The Zairi Benchmarking Model. Petaling Jaya: National Productivity Corporation, 1998.
Style de citation MLA (8e éd.)Malaysia. National Productivity Corporation. The Zairi Benchmarking Model. National Productivity Corporation, 1998.
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