Summers, D. C. S. (2003). Quality (3rd ed.). Prentice Hall.
Cita Chicago (17th ed.)Summers, Donna C. S. Quality. 3rd ed. Columbus, Ohio: Prentice Hall, 2003.
Cita MLA (8th ed.)Summers, Donna C. S. Quality. 3rd ed. Prentice Hall, 2003.
Atenció: Aquestes cites poden no estar 100% correctes.