Jain, P. (2001). Quality control and total quality management. Tata McGraw-Hill.
Cita Chicago Style (17a ed.)Jain, P.L. Quality Control and Total Quality Management. New Delhi: Tata McGraw-Hill, 2001.
Cita MLA (8a ed.)Jain, P.L. Quality Control and Total Quality Management. Tata McGraw-Hill, 2001.
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