Knod, E. M., & Schonberger, R. J. (2001). Operations management: Meeting customers demands (7th ed.). McGraw-Hill.
Chicago Style (17th ed.) CitationKnod, Edward M., and Richard J. Schonberger. Operations Management: Meeting Customers Demands. 7th ed. Boston: McGraw-Hill, 2001.
MLA (8th ed.) CitationKnod, Edward M., and Richard J. Schonberger. Operations Management: Meeting Customers Demands. 7th ed. McGraw-Hill, 2001.
Warning: These citations may not always be 100% accurate.