Bovee, C. L., Thill, J. V., & Schatzman, B. E. (2004). Business communication essentials. Prentice Hall.
Chicago Style (17th ed.) CitationBovee, Courtland L., John V. Thill, and Barbara E. Schatzman. Business Communication Essentials. Upper Saddle River, NJ: Prentice Hall, 2004.
MLA (8th ed.) CitationBovee, Courtland L., et al. Business Communication Essentials. Prentice Hall, 2004.
Warning: These citations may not always be 100% accurate.