APA (7th ed.) Citation

Shouse, D., Zoglin, R., & Fenner, S. W. (2003). Making your message memorable: Communicating through stories. Crisp Learning.

Chicago Style (17th ed.) Citation

Shouse, Deborah, Ron Zoglin, and Susan W. Fenner. Making Your Message Memorable: Communicating Through Stories. Menlo Park,CA: Crisp Learning, 2003.

MLA (8th ed.) Citation

Shouse, Deborah, et al. Making Your Message Memorable: Communicating Through Stories. Crisp Learning, 2003.