Black. (2001). Roadmap to successful six sigma inplementation. Society of Manufacturing Engineers.
Cita Chicago (17th ed.)Black. Roadmap to Successful Six Sigma Inplementation. Singapore: Society of Manufacturing Engineers, 2001.
Cita MLA (8th ed.)Black. Roadmap to Successful Six Sigma Inplementation. Society of Manufacturing Engineers, 2001.
Atenció: Aquestes cites poden no estar 100% correctes.