TQM implementation and impact in the Malaysian public sector an empirical study

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Bibliographic Details
Main Author:	Lian, Teddy Kok Fei
Corporate Authors:	Malaysia, Institut Tadbiran Awam Negara
Format:	Book
Language:	English
Published:	Kuala Lumpur National Institute of Public Administration 2002
Series:	Monograf Institut Tadbiran Awam Negara Malaysia 4 Monograph of the The National Institute of Public Administration 4
Subjects:	Civil service > Malaysia Public administration > Malaysia Total quality management > Malaysia
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