Cita APA (7th ed.)

Field, S. W., & Swift, K. G. (1996). Effecting a quality change: An engineering approach. Arnold.

Cita Chicago (17th ed.)

Field, S W., i K G. Swift. Effecting a Quality Change: An Engineering Approach. London,England: Arnold, 1996.

Cita MLA (8th ed.)

Field, S W., i K G. Swift. Effecting a Quality Change: An Engineering Approach. Arnold, 1996.