Cita APA (7th ed.)

Kemp, S. (2006). Quality management demystified. McGraw-Hill.

Cita Chicago (17th ed.)

Kemp, Sid. Quality Management Demystified. New York, NY: McGraw-Hill, 2006.

Cita MLA (8th ed.)

Kemp, Sid. Quality Management Demystified. McGraw-Hill, 2006.