McKeen, J. D., & Smith, H. A. (2003). Making IT happen: Critical issues in IT management. John Wiley & Sons.
Chicago Style (17th ed.) CitationMcKeen, James D., and Heather A. Smith. Making IT Happen: Critical Issues in IT Management. Chichester: John Wiley & Sons, 2003.
MLA (8th ed.) CitationMcKeen, James D., and Heather A. Smith. Making IT Happen: Critical Issues in IT Management. John Wiley & Sons, 2003.
Warning: These citations may not always be 100% accurate.