Berry, M. J. A., & Linoff, G. (1997). Data mining techniques: For marketing, sales, and customer support. John Wiley & Sons.
Chicago Style (17th ed.) CitationBerry, Michael J. A., and Gordon Linoff. Data Mining Techniques: For Marketing, Sales, and Customer Support. New York, NY: John Wiley & Sons, 1997.
MLA (8th ed.) CitationBerry, Michael J. A., and Gordon Linoff. Data Mining Techniques: For Marketing, Sales, and Customer Support. John Wiley & Sons, 1997.
Warning: These citations may not always be 100% accurate.