Cita APA (7a ed.)

Evans, J. R., & Lindsay, W. M. (2008). Managing for quality and performance excellence (7th edition.). Thomson/South-Western.

Cita Chicago Style (17a ed.)

Evans, James R., y William M. Lindsay. Managing for Quality and Performance Excellence. 7th edition. Mason, Ohio: Thomson/South-Western, 2008.

Cita MLA (8a ed.)

Evans, James R., y William M. Lindsay. Managing for Quality and Performance Excellence. 7th edition. Thomson/South-Western, 2008.