Allen, C., Kania, D., & Yaeckel, B. (2001). One-to-one Web marketing: : build a relationship marketing strategy one customer at a time (2nd edition.). Wiley.
Цитирование в стиле Чикаго (17-е изд.)Allen, Cliff, Deborah Kania, и Beth Yaeckel. One-to-one Web Marketing: : Build a Relationship Marketing Strategy One Customer at a Time. 2nd edition. New York: Wiley, 2001.
Цитирование MLA (8-е изд.)Allen, Cliff, et al. One-to-one Web Marketing: : Build a Relationship Marketing Strategy One Customer at a Time. 2nd edition. Wiley, 2001.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.