Cita APA (7th ed.)

Roberts, M. (1999). Change management excellence: Putting NLP to work in the 21st century. Crown House Pub.

Cita Chicago (17th ed.)

Roberts, Martin. Change Management Excellence: Putting NLP to Work in the 21st Century. Carmarthen: Crown House Pub, 1999.

Cita MLA (8th ed.)

Roberts, Martin. Change Management Excellence: Putting NLP to Work in the 21st Century. Crown House Pub, 1999.