Suganthi, L., & Samuel, A. A. (2004). Total quality management (Eastern economy ed.). PHL Learning.
Čikaški stil citiranja (17. izdanje)Suganthi, L., i Anand A. Samuel. Total Quality Management. Eastern economy ed. New Delhi: PHL Learning, 2004.
MLA način citiranja (8. izdanje)Suganthi, L., i Anand A. Samuel. Total Quality Management. Eastern economy ed. PHL Learning, 2004.
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