APA (7th ed.) Citation

Kay, F. (2010). Dealing with difficult people for rookies. Marshall Cavendish Business.

Chicago Style (17th ed.) Citation

Kay, Frances. Dealing with Difficult People for Rookies. London: Marshall Cavendish Business, 2010.

MLA (8th ed.) Citation

Kay, Frances. Dealing with Difficult People for Rookies. Marshall Cavendish Business, 2010.

Warning: These citations may not always be 100% accurate.