APA (7th ed.) Citation

Shepard, S. (2002). Videoconferencing demystified: Making video services work. McGraw-Hill.

Chicago Style (17th ed.) Citation

Shepard, Steven. Videoconferencing Demystified: Making Video Services Work. New York, NY: McGraw-Hill, 2002.

MLA (8th ed.) Citation

Shepard, Steven. Videoconferencing Demystified: Making Video Services Work. McGraw-Hill, 2002.

Warning: These citations may not always be 100% accurate.