The ITSm process design guide developing, reengineering, and improving IT service management
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Ft. Lauderdale, FL
J. Ross Pub.
2010
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| Subjects: | |
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| Physical Description: | xxi, 232 p. ill. 23 cm |
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| ISBN: | 9781604270495 |