The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers

The customer experience edge technology and techniques for delivering an enduring, profitable and positive experience to your customers

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Bibliographic Details
Main Author: Soudagar, Reza
Other Authors: Iyer, Vinay, Hildebrand, Volker
Format: Book
Language:English
Published: New York, NY McGraw-Hill 2012
Subjects:
Customer relations > Management
Customer services > Technological innovations
Consumer satisfaction
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