Heracleous, L., Pangarkar, N., & Wirtz, J. (2009). Flying high in a competitive industry: Secret of the world's leading airline (Rev. ed.). McGraw-Hill Education.
芝加哥风格引文Heracleous, Loizos, Nitin Pangarkar, 与 Jochen Wirtz. Flying High in a Competitive Industry: Secret of the World's Leading Airline. Rev. ed. Singapore: McGraw-Hill Education, 2009.
MLA引文Heracleous, Loizos, et al. Flying High in a Competitive Industry: Secret of the World's Leading Airline. Rev. ed. McGraw-Hill Education, 2009.
警告:这些引文格式不一定是100%准确.