Service intelligence improving your bottom line with the power of IT service management

Service intelligence improving your bottom line with the power of IT service management

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Bibliographic Details
Main Author: Taylor, Sharon
Format: Book
Published: Upper Saddle River, NJ Prentice Hall 2012
Subjects:
Information technology > Management
Computer service industry > Management
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Service intelligence : improving your bottom line with the power of IT service management /
by Taylor, Sharon
Published 2012
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Service intelligence : improving your bottom line with the power of IT service management /
by Taylor, Sharon, 1956-
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Service intelligence improving your bottom line with the power of IT service management
by Taylor, Sharon
Published 2012
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