Fevilia Nurnadia Adria Syaifoel. (2012). The gap analysis measurement of linear vs non-linear parametric on customer satisfaction based on importance-performance analysis and Kano method.
Chicago Style (17th ed.) CitationFevilia Nurnadia Adria Syaifoel. The Gap Analysis Measurement of Linear Vs Non-linear Parametric on Customer Satisfaction Based on Importance-performance Analysis and Kano Method. 2012.
MLA (8th ed.) CitationFevilia Nurnadia Adria Syaifoel. The Gap Analysis Measurement of Linear Vs Non-linear Parametric on Customer Satisfaction Based on Importance-performance Analysis and Kano Method. 2012.
Warning: These citations may not always be 100% accurate.