The gap analysis measurement of linear vs non-linear parametric on customer satisfaction based on importance-performance analysis and Kano method /
Saved in:
| Main Author: | |
|---|---|
| Format: | Software eBook |
| Language: | English |
| Published: |
2012.
|
| Subjects: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|