Cita APA (7th ed.)

Shecter, E. S. (1992). Managing for world-class quality: A primer for executives and managers. Marcel Dekker.

Cita Chicago (17th ed.)

Shecter, Edwin S. Managing for World-class Quality: A Primer for Executives and Managers. New York, NY: Marcel Dekker, 1992.

Cita MLA (8th ed.)

Shecter, Edwin S. Managing for World-class Quality: A Primer for Executives and Managers. Marcel Dekker, 1992.