Tedesco, D., & Tranguada, F. (2014). The moderator's survival guide: Handling common, tricky, and sticky situations in user research. Morgan Kaufmann.
Chicago Style (17th ed.) CitationTedesco, Donna, and Fiona Tranguada. The Moderator's Survival Guide: Handling Common, Tricky, and Sticky Situations in User Research. Waltham, MA: Morgan Kaufmann, 2014.
MLA (8th ed.) CitationTedesco, Donna, and Fiona Tranguada. The Moderator's Survival Guide: Handling Common, Tricky, and Sticky Situations in User Research. Morgan Kaufmann, 2014.
Warning: These citations may not always be 100% accurate.