Developing a function deployment and tool for employees and product quality satisfaction through Kano method and Herzberg theory /
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| Main Author: | |
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| Format: | Software eBook |
| Language: | English |
| Published: |
2013.
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| Item Description: | Short Term Research (PJP/2011/FKP (11A)/S00878). Accompanied by CD : CDR 08712. |
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| Physical Description: | ix, 111 pages : illustrations, charts ; 30 cm + 1 computer disc (12 cm) |