A study on customer satisfaction using quality function deployment (QFD), kano approach and theory of inventive problem solving (TRIZ) toward product quality /
Saved in:
| Main Author: | |
|---|---|
| Format: | Software eBook |
| Language: | English |
| Published: |
2014.
|
| Subjects: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Item Description: | Accompanied by CD : CDR 10841. |
|---|---|
| Physical Description: | xv, 133 pages : colour illustrations, charts ; 30 cm + 1 computer disc (12 cm) |