A study on customer satisfaction using quality function deployment (QFD), kano approach and theory of inventive problem solving (TRIZ) toward product quality /

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Bibliographic Details
Main Author: Mohd Khairul Ashraf Ghazali (Author)
Format: Software eBook
Language:English
Published: 2014.
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Perpustakaan Laman Hikmah Kampus Induk, UTeM: 1

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Media Room, Perpustakaan Laman Hikmah Kampus Induk, UTeM: 5

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