Keates, S., & Clarkson, J. (2003). Countering design exclusion: An introduction to inclusive design. Springer.

Keates, Simeon, and John Clarkson. Countering Design Exclusion: An Introduction to Inclusive Design. London: Springer, 2003.

Keates, Simeon, and John Clarkson. Countering Design Exclusion: An Introduction to Inclusive Design. Springer, 2003.