APA (7th ed.) Citation

Greenberg, P. (2004). CRM at the speed of light (3rd ed.). McGraw-Hill.

Chicago Style (17th ed.) Citation

Greenberg, Paul. CRM at the Speed of Light. 3rd ed. New York: McGraw-Hill, 2004.

MLA (8th ed.) Citation

Greenberg, Paul. CRM at the Speed of Light. 3rd ed. McGraw-Hill, 2004.