Customer service in the information age a common sense approach to high-tech help
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Boston, MA
Thomson/Course Technology
2004
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| Series: | A Crisp fifty-minute series book
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| Subjects: | |
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| Physical Description: | vi, 106 p. ill. 25 cm |
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| ISBN: | 0619259094 |