Customer service in the information age a common sense approach to high-tech help
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| Glavni autor: | |
|---|---|
| Format: | Knjiga |
| Jezik: | English |
| Izdano: |
Boston, MA
Thomson/Course Technology
2004
|
| Serija: | A Crisp fifty-minute series book
|
| Teme: | |
| Oznake: |
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| 100 | 1 | |a Haberer, JoAnn |9 152263 | |
| 245 | 1 | 0 | |a Customer service in the information age |b a common sense approach to high-tech help |c /JoAnn Haberer |
| 260 | |a Boston, MA |b Thomson/Course Technology |c 2004 | ||
| 300 | |a vi, 106 p. |b ill. |c 25 cm | ||
| 440 | 0 | |a A Crisp fifty-minute series book |9 133652 | |
| 650 | 0 | |a Customer relations |x Management |x Data processing. |9 99452 | |
| 650 | 0 | |a Customer services |x Information technology. |9 42798 | |
| 650 | 0 | |a Electronic commerce |x Customer services |x Management. |9 152264 | |
| 650 | 0 | |a Relationship marketing |9 64158 | |
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