The impact of CRM adoption on the sales growth of service-oriented small and medium enterprises in Malaysia /
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| Autor principal: | |
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| Formato: | Software eBook |
| Lenguaje: | English |
| Publicado: |
2019.
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| 003 | UTeM | ||
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| 100 | 1 | |a Lee, Yoong Chee, |e author. |9 164654 | |
| 245 | 1 | 0 | |a The impact of CRM adoption on the sales growth of service-oriented small and medium enterprises in Malaysia / |c Lee Yoong Chee. |
| 264 | 1 | |c 2019. | |
| 300 | |a xiii, 137 pages : |b colour illustrations, charts ; |c 30 cm + |e 1 computer disc (12 cm) | ||
| 336 | |a text |2 rdacontent | ||
| 336 | |a still image |2 rdacontent | ||
| 337 | |a unmediated |2 rdamedia | ||
| 338 | |a volume |2 rdacarrier | ||
| 347 | |a text file |b Ms WORD |c 1.10 MB |2 rda | ||
| 500 | |a Accompanied by CD : CDR 20109. | ||
| 504 | |a Reference : pages 116-126. | ||
| 650 | 0 | |a Customer services |x Management. |9 18535 | |
| 650 | 0 | |a Customer relations. |9 2443 | |
| 710 | 2 | |a Universiti Teknikal Malaysia Melaka, |e issuing body. |9 558 | |
| 720 | |a Professor Dr. Mohd Ridzuan Nordin | ||
| 790 | |a Faculty of Technology Management and Technopreneurship | ||
| 791 | |a Bachelor of Technology Management (Technology Innovation) | ||
| 792 | |a 2019 | ||
| 942 | |2 lcc |c UGP - A |k a | ||
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