Stinnett, B. (2005). Think like your customer: A winning strategy to maximize sales by understanding how and why your customers buy. McGraw-Hill.
Cita Chicago (17th ed.)Stinnett, Bill. Think like Your Customer: A Winning Strategy to Maximize Sales by Understanding How and Why Your Customers Buy. New York: McGraw-Hill, 2005.
Cita MLA (8th ed.)Stinnett, Bill. Think like Your Customer: A Winning Strategy to Maximize Sales by Understanding How and Why Your Customers Buy. McGraw-Hill, 2005.
Atenció: Aquestes cites poden no estar 100% correctes.