Converting customer value : from retention to profit /

समान संसाधन

• Customer relationship management : integrating marketing strategy and information technology /
  द्वारा: Zikmund, William G.
  प्रकाशित: (2003)
• Converting customer value : from retention to profit /
  द्वारा: Murphy, John A.
  प्रकाशित: (2006)
• Principles of customer relationship management /
  द्वारा: Baran, Roger Joseph
  प्रकाशित: (2008)
• Managing customer relationships on the internet /
  प्रकाशित: (2005)
• Managing customer relationships : a strategic framework /
  द्वारा: Peppers, Don
  प्रकाशित: (2004)