APA (7th ed.) Citation

(2003). Let's talk...telephone tactics for better business: Every call counts. Cambridge Educational.

Chicago Style (17th ed.) Citation

Let's Talk...telephone Tactics for Better Business: Every Call Counts. Monmouth Junction, NJ: Cambridge Educational, 2003.

MLA (8th ed.) Citation

Let's Talk...telephone Tactics for Better Business: Every Call Counts. Cambridge Educational, 2003.