Service leadership : the quest for competitive advantage /

Service leadership : the quest for competitive advantage /

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Dettagli Bibliografici
Autore principale:	Gronfeldt, Svafa (Autore)
Altri autori:	Strother, Judith B.
Natura:	Libro
Lingua:	English
Pubblicazione:	Thousand Oaks, CA : Sage Publications, 2006.
Soggetti:	Customer services > Management.
Tags:	Aggiungi Tag Nessun Tag, puoi essere il primo ad aggiungerne! !

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