Service leadership : the quest for competitive advantage /

Service leadership : the quest for competitive advantage /

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Bibliografske podrobnosti
Glavni avtor: Gronfeldt, Svafa (Author)
Drugi avtorji: Strother, Judith B.
Format: Knjiga
Jezik:English
Izdano: Thousand Oaks, CA : Sage Publications, 2006.
Teme:
Customer services > Management.
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Service leadership : the quest for competitive advantage /
od Gronfeldt, Svafa
Izdano 2006
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