Passionate and profitable : why customer strategies fail and ten steps to do them right /

Passionate and profitable : why customer strategies fail and ten steps to do them right /

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Bibliographic Details
Main Author: Arussy, Lior (Author)
Format: Book
Language:English
Published: Hoboken, NJ : John Wiley, 2005.
Subjects:
Customer services > Management.
Customer relations.
Strategic planning.
Consumer satisfaction.
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