Cita APA (7th ed.)

House, M. Confessions of a quality expert: A systematic approach to implementing total quality. Tudor.

Cita Chicago (17th ed.)

House, Martyn. Confessions of a Quality Expert: A Systematic Approach to Implementing Total Quality. Wirral, Merseyside: Tudor.

Cita MLA (8th ed.)

House, Martyn. Confessions of a Quality Expert: A Systematic Approach to Implementing Total Quality. Tudor.