House, M. Confessions of a quality expert: A systematic approach to implementing total quality. Tudor.
Lua i Stíl Chicago (17ú heag.)House, Martyn. Confessions of a Quality Expert: A Systematic Approach to Implementing Total Quality. Wirral, Merseyside: Tudor.
Lua MLA (8ú heag.)House, Martyn. Confessions of a Quality Expert: A Systematic Approach to Implementing Total Quality. Tudor.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.