Society of Manufacturing Engineers. (1995). The cost of poor quality. Society of Manufacturing Engineers.
Чикаго стиль цитування (17-те видання)Society of Manufacturing Engineers. The Cost of Poor Quality. Dearborn,MI: Society of Manufacturing Engineers, 1995.
Стиль цитування MLA (8-ме видання)Society of Manufacturing Engineers. The Cost of Poor Quality. Society of Manufacturing Engineers, 1995.
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