Cita APA (7a ed.)

Evans, J. R., & Lindsay, W. M. (2007). Managing for quality and performance excellence (7th ed.). Thomson.

Cita Chicago Style (17a ed.)

Evans, James R., y William M. Lindsay. Managing for Quality and Performance Excellence. 7th ed. Mason, OH: Thomson, 2007.

Cita MLA (8a ed.)

Evans, James R., y William M. Lindsay. Managing for Quality and Performance Excellence. 7th ed. Thomson, 2007.