Managing for quality and performance excellence /

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Bibliographic Details
Main Author: Evans, James R. (Author)
Other Authors: Lindsay, William M.
Format: Book
Language:English
Published: Mason, OH : Thomson, 2007.
Edition:7th ed.
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Description
Physical Description:1 volume (various pagings) : illustrations ; 26 cm.+ 1 computer optical disc (4 3/4 in.).
ISBN:0324382278
9780324382273