Ulrich, D., & Smallwood, W. N. (2007). Leadership brand: Developing customer-focused leaders to drive performance and build lasting value. Harvard Business School.
Chicago Style (17th ed.) CitationUlrich, David, and W. Norman Smallwood. Leadership Brand: Developing Customer-focused Leaders to Drive Performance and Build Lasting Value. Boston, MA: Harvard Business School, 2007.
MLA (8th ed.) CitationUlrich, David, and W. Norman Smallwood. Leadership Brand: Developing Customer-focused Leaders to Drive Performance and Build Lasting Value. Harvard Business School, 2007.
Warning: These citations may not always be 100% accurate.