APA (7th ed.) Citation

Metters, R. (2006). Successful service operations management (2nd ed.). South-Western.

Chicago Style (17th ed.) Citation

Metters, Richard. Successful Service Operations Management. 2nd ed. Mason: South-Western, 2006.

MLA (8th ed.) Citation

Metters, Richard. Successful Service Operations Management. 2nd ed. South-Western, 2006.

Warning: These citations may not always be 100% accurate.