Successful service operations management /
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| Other Authors: | |
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| Format: | Book |
| Language: | English |
| Published: |
Mason :
South-Western,
2006.
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| Edition: | 2nd ed. |
| Subjects: | |
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| Physical Description: | xx, 406 pages : illustrations (some color) ; 26 cm.+ 1 computer optical disc (4 3/4 in.). |
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| ISBN: | 0324224370 0324224389 0324224397 0324321783 |