Successful service operations management /
Shranjeno v:
| Drugi avtorji: | |
|---|---|
| Format: | Knjiga |
| Jezik: | English |
| Izdano: |
Mason :
South-Western,
2006.
|
| Izdaja: | 2nd ed. |
| Teme: | |
| Oznake: |
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| 245 | 0 | 0 | |a Successful service operations management / |c Richard Metters ... [and others]. |
| 250 | |a 2nd ed. | ||
| 264 | 1 | |a Mason : |b South-Western, |c 2006. | |
| 300 | |a xx, 406 pages : |b illustrations (some color) ; |c 26 cm.+ |e 1 computer optical disc (4 3/4 in.). | ||
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| 596 | |a 1 | ||
| 650 | 0 | |a Customer services |x Management. |9 16994 | |
| 650 | 0 | |a Customer services |x Management |x Case studies. |9 16994 | |
| 700 | 1 | |a Metters, Richard. |9 196766 | |
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| 998 | |a 1 |b Shafrizan Shafferi | ||
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