Service chain management : technology innovation for the service business /

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Bibliographic Details
Other Authors:	Voudouris, Christos
Format:	Book
Language:	English
Published:	Berlin : Springer, 2008.
Subjects:	Customer services > Management.
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Description
Physical Description:	xviii, 308 pages : illustrations ; 24 cm.
ISBN:	9783540755036 3540755039

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